Contact Us

We want to make sure you get the help you need.

Please visit our FAQ page before getting in touch with us. The most common queries are explained here in the FAQ section. If your question is not answered, check out the options below to find the right team to help you with your query.

Email: customersupport@prolongdevice.com or use the contact form below.

Customer service opening hours are:

Monday - Friday 9am-4:30pm (EST)

Weekends & Holidays - Closed

We aim to respond to all enquiries within 24 hours.