Who we are

Our website address is: https://prolongdevice.com/.

We collect certain information or data about you when you use this website.

This includes questions, queries or feedback you leave, including:

  • your email address if you send an email to the Prolong team
  • your IP address, and details of which web browser you used
  • information on how you use the site, including page tagging techniques to help us improve the website (cookies)
  • details to allow you to access information or offers about the Prolong Device, e.g., an email address (you’ll always be told when this information is being collected, and it will only be used for the purpose for which you provide it)

This helps us to:

  • improve the site by monitoring how you use it
  • respond to any feedback you send us, if you’ve asked us to provide you with information about products, offers, or events.
  • Where your data is stored
  • We store any data on cloud servers as Prolong Device is an international business. Therefore any data may be viewed anywhere in the world, by our staff from Australia, USA, or UK. By submitting your personal data, you agree to this.

Keeping Your Data Secure

Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data. Any data you transmit is at your own risk. We have procedures and security features in place to try and keep your data secure once we receive it. We won’t share your information with any other organizations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Payment Transactions Are Always Encrypted.

This privacy policy only applies to this website, and does not cover other sites and services that we link to. If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.